Return Policy
HobbyFob has a 90 day full refund return policy. Returned items must be in the original unused and unaltered condition you received them with all tags still attached/affixed and in the original packaging. Pre-paid return labels are included with every order. Insurance is included when you use our provided shipping labels. Upgraded/overnight shipping selected at time of checkout is non-refundable. You may also elect to use your own shipping method at your own cost. In this case, do not use our shipping label. You will be notified via email of receipt of your item. Please ship all returns to:
Returns Dept.
HobbyFob, Inc.
1732 Aviation Blvd. #208
Redondo Beach, CA 90278
Exchanges will be processed after the item arrives at our warehouse. All returns ship FedEx ground. All exchanges ship FedEx ground back to you. Please allow 7-10 business days for the item to arrive at our warehouse. Please allow up to 5 business days after we receive your shipment for processing of returns and exchanges. Please allow an additional 7-10 business days for exchanges to ship back to you via FedEx ground. We will send an email confirmation to the email address listed on your account after processing is complete. Occasionally, our emails may be flagged by spam filters. Please add HobbyFob.com to your list of trusted email senders to ensure receipt of your confirmation. Please record the 15 digit FedEx return tracking number, which may be used to track your package at FedEx.com. Please note that it may take up to 24 hours for tracking information to update/appear on FedEx's tracking system.
Please note that your banking institution or credit card company may require up to 10-14 additional business days for this transaction to appear on your account after it has been processed by HobbyFob and may depend on your issuing bank and/or billing cycle.
Shipping Policy
All products sold through HobbyFob will ship via free FedEx Standard Ground Shipping. All orders $300 and over ship free FedEx 2nd Day. At HobbyFob, that’s our standard shipping. We will ship to anywhere within in the 48 contiguous United States. All orders to Alaska and Hawaii ship Free via FedEx Standard Ground. Business days only (excludes holidays and weekends). Please note that orders shipped 2nd Day may ship 2nd Day Ground or 2nd Day Air.
At this time, we can only ship to addresses within the United States. We can not ship to P.O. Boxes. Addresses must be valid street addresses. The shipping address must be validated prior to shipping, and we will notify you if we have problems verifying your shipping address. You may optionally upgrade to standard overnight shipping for an additional fee. Please note that 2nd Day shipping applies to new orders only. Exchanges ship via FedEx Ground.
All orders, including 2
nd Day and Overnight, will be processed and shipped no later than the next business day excluding weekends and holidays. We will send an email confirmation with FedEx tracking number when your order is ready to be shipped. Occasionally, our emails are flagged by spam filters. Please add HobbyFob.com to your list of trusted email senders to ensure you receive your confirmation. Please note that it may take up to 24 hours for tracking information to update or appear in FedEx's system.
FREE Standard Ground Shipping for all orders
Upgrades:
Total order subtotal
(before tax) |
FedEx 2nd day |
FedEx Standard
Overnight |
| $0 - $299.99 |
$15 |
$35 |
| $300 - $599.99 |
Free |
$20 |
| > $600 |
Free |
$15 |